Entity: Samplette LLC
Effective: October 4, 2026
At Samplette LLC ("Samplette"), accessible at samplette.io, this Pricing page explains subscription pricing, renewals, taxes, refunds, and billing rules for Pro subscriptions. By purchasing a Pro subscription, you agree to the information described here and to our Terms of Service.
Pro subscriptions, including free trials, are available globally for purchase through our website. Paddle serves as our Merchant of Record and manages all payments, invoicing, tax compliance, and adherence to regional laws.
Pro subscriptions renew on a monthly, automatically renewing basis. Unless cancelled before the end of the current billing period, your subscription will renew at the then-current price. Checkout clearly discloses that the subscription auto-renews, and your payment method will continue to be charged monthly until cancellation. Access remains active until the end of the billing period in which you cancel.
New subscriptions may include a 7-day free trial. Trial billing and processing are handled by Paddle, our Merchant of Record. Your payment method is captured and saved via Paddle at trial signup, but no payment is collected during the trial period. The date and time your trial ends and what you pay when discounts and trials end will be confirmed in your subscription confirmation email from Paddle. If Paddle is unable to collect payment when your trial ends, your subscription will downgrade to free and not convert to a paid plan.
You may cancel at any time during the trial by going to Settings > Subscriptions > Cancel trial. Cancelling during the trial stops the automatic conversion to a paid subscription, and you will retain trial access through the trial end date confirmed at signup. If you do not cancel before the trial ends, your saved payment method will be charged via Paddle, and your subscription will automatically convert to a paid monthly plan as described in Section 2 (Subscription Term & Renewal).
If you cancel your trial and your trial period has not yet ended, you can reactivate it by going to Settings > Subscriptions > Reactivate trial. Reactivating restores your trial on its original schedule, and it will convert to a paid subscription as described above unless cancelled again before the trial ends.
You may request a refund within 14 days of the initial subscription or renewal payment by contacting [email protected]. Because no payment is collected during the free trial, the 14-day refund window begins on the date your trial converts to a paid subscription and the first payment is collected — not on the date the trial started.
Refunds are not available after this 14-day period, except where required by law. This does not affect mandatory consumer rights, including:
To ensure reliable performance and fair use of the Service, Samplette applies the following usage limits at any given time:
Usage limits apply per account unless otherwise stated. Limits may vary by plan and are subject to change as described in Section 14 (Changes to Pricing & Features).
Payments are securely processed by Paddle, our Merchant of Record, which handles billing, invoicing, tax compliance, and currency conversion. Charges on your statement may appear as Paddle.
If your payment method fails, or if your account is otherwise past due, Samplette LLC reserves the right to suspend, restrict, or cancel your subscription or refuse access to the Service, in whole or in part, until all outstanding amounts are paid. You remain responsible for any unpaid charges, and access to Pro features may be suspended without prior notice until payment is received. Subscriptions that are past due for 21 days or more may be cancelled.
Chargebacks and payment disputes are handled by Paddle as our Merchant of Record. If you have a billing concern, we encourage you to contact us at [email protected] before initiating a dispute, as we are often able to resolve issues directly and more quickly than through a chargeback process.
You can cancel your subscription by going to Settings > Subscriptions > Cancel subscription. Cancellation stops future charges, and access continues through the end of your current billing period. Cancelling does not extend the 14-day refund window.
If your Pro subscription expires or is cancelled and you return to a free account, you'll lose access to Pro features, including the Recent History and Gems playlists. You'll also no longer be able to create new playlists or add tracks to your own playlists, but you can still remove tracks or delete your own playlists at any time. No data is deleted without your action. Your notes on favorites and your own playlists are kept, and only you can remove them.
If you have cancelled a paid subscription and your current billing cycle has not ended, you can reactivate it by going to Settings > Subscriptions > Reactivate subscription. You will continue to be charged as if your subscription was not cancelled. To reactivate a cancelled trial, see Section 3 (Free Trial).
You can update your payment method by going to Settings > Subscriptions > Update payment method.
Pricing or features may be updated from time to time. Material changes will be communicated at least 30 days in advance via email or in-app notice, where required by applicable law, and will apply to the next billing cycle. Continuing your subscription constitutes acceptance of the updated terms.
All Pro features are provided on an "as-is" basis, and Samplette does not guarantee uninterrupted availability or error-free performance. Features may be added, modified, or removed at any time, and regional availability may vary due to legal, licensing, or technical reasons. Material reductions in core functionality will be communicated when required by law.
Payments processed through Paddle comply with applicable privacy and data protection laws, including GDPR where applicable. Billing-related personal data is processed according to our Privacy Policy.
By purchasing or renewing a Pro subscription, you confirm that you have read and agree to the information on this Pricing page, understand subscriptions auto-renew monthly unless cancelled, and authorize Paddle to charge your chosen payment method for each renewal and, if applicable, upon conversion of a free trial to a paid subscription.
Questions about pricing or your subscription can be sent to [email protected].
Payments are handled by Paddle, our Merchant of Record. For more information on Paddle's terms, privacy, taxes, and support, please refer to the Paddle Terms of Use.